Privacy Policy

Foreword

We at Cloudairy are committed to protecting the information that you share with us and explaining how we collect, process, and share that information online. When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and keep it secure. 

Background

This Policy provides an overview of how Our Organization's information on “data subjects” (hereinafter referred to as “You or your”) personal data is collected, handled, and protected. In this policy, “we”, “us” and “our” may refer to Our Organization Inc. or its subsidiaries and affiliates.

Services Provided by Cloudairy 

Cloudairy’s platform is designed to help small and medium enterprises with collaboration, diagramming, project management, and productivity solutions, providing an end-to-end platform. 

What data do we collect? 

We may collect the following data: 

• Personal identification information (name, email address) 
• Personal data collected from auditors (with explicit consent)

How do we collect your data?

We collect data when you:  

• Register online or use our products/services. 

We do not collect data indirectly from third parties unless explicitly stated. 

How will we use your data? 

Cloudairy uses your data to: 

• Provide and manage your account and services 
• Send you updates, offers, or service alerts 
• Improve products and customize user experience 
• Share limited data with essential service partners (only with consent) 

How do we store your data? (For EU residents) 

We securely store your data in Europe-based secure storage. We retain data while services are active. Upon termination, all PII will be deleted within one month. 

Marketing 

We may send you information about our products and services. You can opt out anytime by emailing support@cloudairy.com. 

Your Data Protection Rights 

Every user is entitled to the following rights: 

• Right to access 
• Right to rectification 
• Right to erasure 
• Right to restrict processing 
• Right to object to processing 

We respond to requests within one month. Contact our Data Protection Officer (DPO): 

• Name: Chandresh Desai
• Email: chandresh.desai@cloudairy.com

Data Protection Officer (DPO) Responsibilities

The DPO ensures compliance with data protection laws, conducts audits, maintains Records of Processing Activities (RoPA), carries out DPIAs, educates staff, and acts as the primary contact for all data subjects. 

Consent Management 

• Obtaining Consent: Clear and transparent purposes outlined
• Modification: Users can change preferences at any time. 
• Withdrawal: Users can withdraw consent without negative consequences. 

Children’s Privacy 

Cloudairy does not knowingly collect data from children under 13. Access is limited to employees of client companies, assumed to be above 18. Any exception requires parental consent. 

Cookies

What are cookies? 

Cookies are small text files stored on your device to help websites function, analyze usage, and remember preferences. 

Do we use cookies?  

Cloudairy does not use cookies to track or store personal data. Instead, we use session variables to:  

• Keep you securely signed in 
• Maintain functionality during active sessions 
• Session data is cleared upon logout or browser closure. 

Cookie Settings  

If Cloudairy introduces cookies in the future, you will be provided with:  

• A cookie banner with accept/reject/customize options 
• Clear descriptions of cookie purposes 
• The ability to manage preferences at any time 

Third-party Services 

If we integrate third-party services (e.g., analytics, ads), we will request consent and update this notice. 

Privacy Policies of Other Websites 

Cloudairy’s website may contain links to external sites. Our privacy policy applies only to our website. 

Changes to this Policy 

We review and update this policy regularly. Updates will appear on this page. 

Last Updated: 06 January, 2025 

Contact Us 

📧 support@cloudairy.com 

Reporting Concerns to Authorities 

If your concerns are not addressed, you may contact your local data protection authority (e.g., Information Commissioner’s Office in the UK, or equivalent in your country).

Enforcement 

All Cloudairy employees must comply with this policy. Violations may result in disciplinary action. Compliance is reviewed periodically by the Information Security Team. 

Special Circumstances and Exceptions 

Exceptions require explicit approval by Cloudairy’s CEO/CTO. 

Jurisdiction 

This Privacy Policy and any disputes arising from it shall be governed by the laws of India. However, if you are a consumer residing outside India, you may also be entitled to the protection of mandatory consumer protection laws in your country of residence. 

Data Breach 

In case of a data breach, Cloudairy will:

• Investigate and mitigate immediately 
• Notify affected users promptly 
• Provide guidance on protective measures